Terms of service

Effective 2026-09-30. These terms are between you and DC Health Check LLC ("we").

Subscription

Plans are billed monthly in advance by Stripe. A 7-day free trial starts at checkout and converts to a paid subscription at the end of the trial unless cancelled. Cancel any time from the Stripe customer portal (cancellation takes effect at the end of the current period) or by replying to your access-key email; access continues to the end of the paid period. No refunds for partial months except under the correction guarantee.

Access

Access keys are issued by email within one business day of checkout and are personal to the subscribing company; seat limits apply per plan. Keys may be revoked for breach of these terms.

Correction guarantee

If you find a record that is wrong, tell us. We correct it or credit your account within five business days. Credits are our sole remedy for data errors.

Acceptable use

The dataset is licensed to you for your own sales and marketing use. You may not resell, redistribute or publish it, and you may not use it to send unlawful communications. You are responsible for complying with CAN-SPAM, TCPA, state privacy laws and the laws of any country you contact. Seat limits apply per plan.

Data and provenance

Records are gathered from public sources and verified as described in the methodology. We do not warrant completeness. Grades are transparency observations, not statements about any company's quality.

Changes and termination

We may change these terms with 30 days' notice by email. We may suspend accounts that breach acceptable use. Tennessee law governs.